In the all-new OrderMetrics, we sync your data once a day (every 24 hours).
The sync will be kicked off at midnight, local timezone. Your OrderMetrics account will always be up to date, up to yesterday.
For example, if I log into my account on January 12, 2021 @ 9am (local timezone), OrderMetrics will show me completely accurate data from all data sources as of January 11, 2021. Why?
We prefer to be correct and consistent, vs. incorrect and close to 'real-time'.
The new system will sync as consistently as possible. We believe it’s more important that your data all lines up and is accurate, than up to the minute and not accurate.
Are you looking for faster data syncs? Please head over to our roadmap and vote, as this is under consideration.