The all-new OrderMetrics does not support syncing product costs and shipping costs from AliExpress. The AliExpress implementation in legacy OrderMetrics was quite complex and, as many of you found, unreliable. We have decided to completely sunset this integration to increase the integrity and reliability of OrderMetrics.

As a workaround, we suggest adding your AliExpress costs as an Operating Cost. Operating Costs are subtracted when calculating your Net Profit. To do this, first calculate your total AliExpress spending for a given date. Next, head over to Data > Operating Costs and click on the “Add Cost” button.

Note: In the all-new OrderMetrics, newly created operating costs are automatically split across each day of the month. For example, if you create an operating cost of $1,000 on Jan 17, we will split this $1,000 across each of the 31 days in January. So your operating cost for Jan 17 will be $32.25, not $1,000.

Also, new operating costs you create will be adjusted in your metrics at the next daily sync. For example, if you create an operating cost at 5 pm local time, it will be factored into your metrics at 12:00 am local time next day (when the next daily sync occurs).

If you’d like to track your AliExpress shipping costs separately, you can use a third-party tool like Easy AliExpress Order Exporter to export your AliExpress orders outside of OrderMetrics. This will allow you to get a sum total of your AliExpress shipping costs from the exported file.

You can then add the sum as a Shipping Cost value for a given day under Data > Shipping Costs.

Did this answer your question?