If shipping costs are not configured in OrderMetrics, we will assume the shipping cost for all orders as equal to the amount your customer paid for shipping (i.e Shipping Charged). We strongly suggest configuring your shipping costs to get an accurate picture of your profit. Learn more about shipping costs in our guide here.
Why are my shipping costs the same as shipping charged to my customers?

Written by Divya Vashist
Updated over a week ago
Updated over a week ago