OrderMetrics does not take into account cancelled orders, OrderMetrics ignores the cancelled status of orders for profit calculation, meaning OM includes cancelled orders in the profit calculation.

OrderMetrics includes cancelled orders in our profit calculation. Cancelled orders count towards revenue and COGS.

Cancelled orders are included in the total order count.

Refunds from cancelled orders are also included in the profit calculation.

Refunds are included in the inventory calculation.

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