All-new OrderMetrics

Find support for the all-new OrderMetrics

Omar Saleem avatar
25 articles in this collection
Written by Omar Saleem
FAQs

How are taxes accounted for in OrderMetrics?

Omar Saleem avatar
Written by Omar Saleem
Updated this week

Does OrderMetrics automatically account for my subscription fees for Shopify?

Omar Saleem avatar
Written by Omar Saleem
Updated over a week ago

Where can I see information about individual orders?

Omar Saleem avatar
Written by Omar Saleem
Updated over a week ago

How does OrderMetrics handle refunds and returns?

Omar Saleem avatar
Written by Omar Saleem
Updated over a week ago

How can I change my OrderMetrics password?

Omar Saleem avatar
Written by Omar Saleem
Updated over a week ago

How do I add another storefront (sales channel) to my OrderMetrics account?

Omar Saleem avatar
Written by Omar Saleem
Updated over a week ago

What type of storefronts do you support?

Omar Saleem avatar
Written by Omar Saleem
Updated over a week ago

What Advertising Integrations do you support?

Omar Saleem avatar
Written by Omar Saleem
Updated over a week ago

Can I add multiple Shopify stores to my OrderMetrics account?

Omar Saleem avatar
Written by Omar Saleem
Updated over a week ago

How do I add an advertising integration to my OrderMetrics account?

Omar Saleem avatar
Written by Omar Saleem
Updated over a week ago

How often do you sync my data?

Omar Saleem avatar
Written by Omar Saleem
Updated over a week ago

Can you pull ad spend from a Manager account (previously known as MCC)?

Omar Saleem avatar
Written by Omar Saleem
Updated over a week ago

Can I add multiple Facebook profiles or Business Manager accounts to a single OrderMetrics account?

Omar Saleem avatar
Written by Omar Saleem
Updated over a week ago

How do I set up my timezone in OrderMetrics?

Omar Saleem avatar
Written by Omar Saleem
Updated over a week ago

How do I cancel my subscription?

Omar Saleem avatar
Written by Omar Saleem
Updated over a week ago