All-new OrderMetrics

Find support for the all-new OrderMetrics

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Written by Pallavi Gautam
FAQs

How are taxes accounted for in OrderMetrics?

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Written by Pallavi Gautam
Updated over a week ago

Does OrderMetrics automatically account for my subscription fees for Shopify?

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Written by Pallavi Gautam
Updated over a week ago

Where can I see information about individual orders?

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Updated over a week ago

How does OrderMetrics handle refunds and returns?

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Updated over a week ago

How can I change my OrderMetrics password?

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Written by Pallavi Gautam
Updated over a week ago

How do I add another storefront (sales channel) to my OrderMetrics account?

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Written by Pallavi Gautam
Updated over a week ago

What type of storefronts do you support?

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Written by Pallavi Gautam
Updated over a week ago

What Advertising Integrations do you support?

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Written by Pallavi Gautam
Updated over a week ago

Can I add multiple Shopify stores to my OrderMetrics account?

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Written by Pallavi Gautam
Updated over a week ago

How do I add an advertising integration to my OrderMetrics account?

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Written by Pallavi Gautam
Updated over a week ago

How often do you sync my data?

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Written by Pallavi Gautam
Updated over a week ago

Can you pull ad spend from a Manager account (previously known as MCC)?

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Written by Pallavi Gautam
Updated over a week ago

Can I add multiple Facebook profiles or Business Manager accounts to a single OrderMetrics account?

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Written by Pallavi Gautam
Updated over a week ago

How do I set up my timezone in OrderMetrics?

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Written by Pallavi Gautam
Updated over a week ago

How do I cancel my subscription?

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Written by Pallavi Gautam
Updated over a week ago