Profit Calculations Q&A

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15 articles in this collection
Written by Omar Saleem and Jordan Matheson

My transaction fee rates have been lowered. Will past orders be affected if I entered a lower rate in OrderMetrics?

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Written by Omar Saleem
Updated over a week ago

Can I add notes to my Custom Spends?

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Written by Omar Saleem
Updated over a week ago

Can I export my metrics from the profit dashboard for different date ranges?

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Written by Omar Saleem
Updated over a week ago

Can you show the transaction fees, handling fees, or tax for each order?

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Written by Omar Saleem
Updated over a week ago

Where do I configure transaction fees?

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Written by Omar Saleem
Updated over a week ago

Why are the refund numbers incorrect?

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Written by Omar Saleem
Updated over a week ago

OrderMetrics is combining my ad spend for different stores. How do I pair a specific store with its corresponding ad account?

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Written by Omar Saleem
Updated over a week ago

I just signed up for OrderMetrics. Why can’t I see accurate numbers?

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Written by Omar Saleem
Updated over a week ago

Can I export the dashboard metrics to a spreadsheet?

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Written by Omar Saleem
Updated over a week ago

Does OrderMetrics automatically account for subscription fees (cost of Shopify, OrderMetrics)?

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Written by Omar Saleem
Updated over a week ago

How does OrderMetrics handle revenue in the profit calculation?

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Written by Jordan Matheson
Updated over a week ago

How does OrderMetrics handle cancelled orders in the profit calculation?

Learn how cancelled orders are handled in OrderMetrics
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Written by Jordan Matheson
Updated over a week ago

How does OrderMetrics handle gift cards in the profit calculation?

Learn how OrderMetrics handles giftcards
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Written by Jordan Matheson
Updated over a week ago

How does OrderMetrics handle unpaid orders?

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Written by Jordan Matheson
Updated over a week ago

How does OrderMetrics handle taxes in the profit calculation?

Learn how OrderMetrics handles taxes in our calculations
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Written by Jordan Matheson
Updated over a week ago