Profit Calculations Q&A

My transaction fee rates have been lowered. Will past orders be affected if I entered a lower rate in OrderMetrics?

Written by Omar Saleem
Updated over a week ago

Can I add notes to my Custom Spends?

Written by Omar Saleem
Updated over a week ago

Can I export my metrics from the profit dashboard for different date ranges?

Written by Omar Saleem
Updated over a week ago

Can you show the transaction fees, handling fees, or tax for each order?

Written by Omar Saleem
Updated over a week ago

Where do I configure transaction fees?

Written by Omar Saleem
Updated over a week ago

Why are the refund numbers incorrect?

Written by Omar Saleem
Updated over a week ago

OrderMetrics is combining my ad spend for different stores. How do I pair a specific store with its corresponding ad account?

Written by Omar Saleem
Updated over a week ago

I just signed up for OrderMetrics. Why can’t I see accurate numbers?

Written by Omar Saleem
Updated over a week ago

Can I export the dashboard metrics to a spreadsheet?

Written by Omar Saleem
Updated over a week ago

Does OrderMetrics automatically account for subscription fees (cost of Shopify, OrderMetrics)?

Written by Omar Saleem
Updated over a week ago

How does OrderMetrics handle revenue in the profit calculation?

Written by Jordan Matheson
Updated over a week ago

How does OrderMetrics handle cancelled orders in the profit calculation?

Learn how cancelled orders are handled in OrderMetrics

Written by Jordan Matheson
Updated over a week ago

How does OrderMetrics handle gift cards in the profit calculation?

Learn how OrderMetrics handles giftcards

Written by Jordan Matheson
Updated over a week ago

How does OrderMetrics handle unpaid orders?

Written by Jordan Matheson
Updated over a week ago

How does OrderMetrics handle taxes in the profit calculation?

Learn how OrderMetrics handles taxes in our calculations

Written by Jordan Matheson
Updated over a week ago